Refund policy

Cancellation & Refund Policy

Last updated on 09-05-2026 24:27:19

RECYCLEKART PRIVATE LIMITED believes in providing the best possible service to its customers and has therefore adopted a customer-friendly cancellation and replacement policy. Under this policy:

• Cancellation requests will be accepted only if informed within 2 hours of placing the order. After 2 hours, no cancellation request will be entertained under any circumstances. Cancellation may also not be possible if the order has already been processed, packed, dispatched to the vendor/merchant, or entered the shipping phase.

Note: The token amount paid at the time of order placement is non-refundable and will not be refunded in case of order cancellation, return, or any other reason.

• RECYCLEKART PRIVATE LIMITED does not accept cancellation requests for Add-ons & extra accessories once the order is placed.

• In case of receipt of damaged, defective, or non-working items, customers must report the issue to our Customer Service Team within 7 days of receiving the product. The complaint will be considered valid only after inspection and verification by our merchant/vendor team.

• If the delivered product is found to be defective, damaged, or significantly different from the product description, RECYCLEKART PRIVATE LIMITED will provide a replacement product under the 7 Days Replacement Policy.

• Replacement will be provided only after the returned product is received, inspected, and approved by our quality check team.

• RECYCLEKART PRIVATE LIMITED does not provide refunds under any circumstances. Only replacement requests are accepted within the eligible replacement period.

• Products damaged due to misuse, physical damage, liquid damage, electrical surge, unauthorized repair attempts, or improper handling by the customer will not be eligible for replacement.

• Refunds are provided only in limited and exceptional cases approved by RECYCLEKART PRIVATE LIMITED management. In such approved cases, a 10% non-refundable order processing fee will be deducted from the total invoice amount to cover unavoidable payment gateway charges, operational handling, logistics coordination, and processing expenses incurred during order fulfillment.